If so are the images at the highest resolution possible?
We will require images at preferably 300dpi at full-size as the final output will be much superior. For flyers, business cards etc, 150dpi should be adequate. We will let you know if there is a problem with the images. We can source high resolution stock images and vectors at a cost.
Please ensure that all fonts are embedded in the document or make sure you convert fonts to outlines to prevent any issues when sent to print.
If we do not have the required fonts in our system, we are unable to make any minor changes to the artwork if needs be as the fonts will substitute.